Meta testing in-app product discovery, recommendations and purchases entirely within WhatsApp.
Meta's pilot allows users to browse, get personalised recommendations, and buy without leaving WhatsApp. Early data shows strong 18โ34 engagement โ session times of 8+ minutes and conversion 3x higher than mobile web.
Why it matters
Live, at-scale proof point for the conversational commerce model you're pioneering at RL. This pilot sets the global benchmark.
Wired โ